Explain what is meant by effective managerial Essay

Explain what is meant by effective managerial - Essay Example It is very important for people working in a particular organization to communicate with one another in order to remain informed and updated regarding current changes taking place within the organization. An individual cannot solve all the issues he/she faces on their own and requires help of others to solve these issues; and in order to attain help they need to communicate with others about their concerns (Alvare, 2005, p.129). This communication will provide help for an individual as others will try to solve the issue with him/her. 1.2. Managerial Communication Managerial communication is regarded to be an element which assists managers with communication with individuals working in the same hierarchical positions, with individuals who are at the top level of the hierarchy and with individuals who occupy the lower levels of the hierarchy. Managerial communication is important for managers as it assists them with performing their main role of getting things done by others. Manageria l communication is said to be effective in nature when a manager is able to successfully get things done by others. Effective communication takes place when the message sent by the manager is clearly understood by the receivers of the message (Clampitt, 2010, p.260). A manager identifies that communication has taken place in an effective manner when the desired result of the message has been achieved or the feedback provided by the receiver is similar to the feedback expected by the manager. 2. Body 2.1. Importance of Effective Managerial Communication Managerial communication that is effective in nature is significant in order to exchange opinions and ideas between different employees as well as between the manager and its subordinates. Managers need to promote discussions that are healthy in nature within the organization in order to obtain effective and efficient results. Effective managerial communication helps managers with obtaining ideas from subordinates, and then these idea s are implemented as solutions into issues experienced by the organization. Effective managerial communication is essential in order to attain aims and objectives of the organizations in an effective and efficient manner. With the use of effective managerial communication, managers can help their subordinates understand the tasks they need to perform and to inform subordinates about the organization’s expectations. Effective managerial communication leads to decrease in duplication of work. When managers of different departments communicate with each other, they tend to share information regarding projects they are working on and due to this one manager will remain informed what others are working on and will work on some other aspect or objective of the organization. Effective managerial communication helps managers with motivating employees in order to attain the objective of getting work done by them. Managers who are empathetic towards their employees ensure that they are well aware of the issues experienced by the employees and these grievances can only be known if managers participate in communication in an effective manner (Dasgupta, 2013, p.180). Once the managers are aware of employee grievances, they can help them solve these grievances in order to motivate them to work hard. Effective managerial communication even assists with solving disputes among employees and among those individuals who are at the top level of management and the employees who are at the lower level of the

Animal Cruelty Essay Example for Free

Animal Cruelty Essay Today I am going to talk to you about innocent animals who have been uncared for, neglected and most of all subjected to cruelty. If you didn’t know already, the RSPCA stands for The Royal Society for the Prevention of Cruelty to Animals. This is the world’s oldest animal welfare organization; originally set up just to look after farm animals, later expanding to include all animals. A group leader founded this organisation in 1824 by the name of Richard Martin who was an MP. But in reality his name doesn’t compare to what I’m going to tell you. First of all let’s start off with the reality. Despite British people being known as animal lovers these figures will shock you. The RSPCA receive approximately one phone call every 25 seconds each year – most sharing animal cruelty stories and asking for help. Every year roughly 140,000 animal cruelty complaints are investigated and out of that number 3000 were found guilty. More statistics include, 143,000 animals are rescued and collected, 214,000 are treated and helped and 70,000 animals were found new homes. After all the RSPCA have files upon files of stories so sad that I would be surprised if anyone could remain unaffected by them. The exact details of the 200 starving dogs remain unclear but the main facts wre uncovered by the RSPCA and police. Inspectors from the RSPCA found 204 starving dogs crammed in a filthy shed after an elderly woman had died. The Yorkshire terriers were in complete darkness, dripping in urine and piled in plastic travel boxes so full excrement the dogs had to crouch 3 inches from the top of the box. Six pups had died and one had been half eaten by littermates. What am I supposed to add to this? Well, some lost eyes because of infections, others couldn’t stand up properly because they were used to such terrible conditions. The pet charity that found them said that â€Å"the stench was unbearable, dead pups had melted into the floor, some had tumours like footballs, most hadn’t seen daylight†. The windowless 60ft shed was in the back garden of an elderly woman who shockingly lived in Hurstpierpoint, West Sussex. Rescuers said it showed years of neglect and suffering of these poor innocent puppies. As soon as they were discovered the RSPCA spent weeks trying to re-home the dogs. This shows that the RSPCA are a well worth charity Rescuers said it showed years of neglect. But one of Mrs Stevens’s three sons, Chris, said: â€Å"She loved the animals. † Charities are trying to rehome the dogs. How on earth can this womans son say she loved animals? It makes me sick to my stomach that people can treat any animal in this way. There should be stronger punishments for people that neglect or cause harm to any animal there are no excuses! I only hope that all of the dogs find warm loving homes. Neglect and abandonment are the most common forms of companion animal abuse in the United States. Just imagine that 1 in 3 animals are uncared for, if you look around here in this room that could be you. Just recently you may have seen in the news a women was caught picking up a cat and dumping it into a council bin. Why would anyone want to do that!

A Definition Of Monopoly Economics Essay

A Definition Of Monopoly Economics Essay Monopoly is an industry that has only one firm that sells a good which has no close substitutes. Monopoly firms also represent industries because there are no other firms in the market. Products that are from monopoly market are electricity, water, cable television, local telephone services and many more. Examples of monopoly firm in Malaysia is Tenaga Nasional Berhad, TNBs unique position as a monopoly in the generation, transmission and distribution of electricity in Peninsular Malaysia. TNB is the only firm that provides us electricity to every building in Malaysia. Another monopoly firm in Malaysia that only provide sewerage services is Indah Water Konsortium Sdn Bhd. Indah Water Konsortium is the only firm in Malaysia that mainly responsible for operating and maintaining the public sewage treatment plants and network of underground sewerage pipelines. Characteristics of Monopoly Market One seller and large number of buyers Monopoly market characteristics are they is only one producer or seller in the market and there are many buyers. Therefore, the firm had the power to control the whole market whether it is from the angle of determining the price or the quantity of production. A monopolist has the power to determine the level of price because there is no competition from other firms. Therefore, if the monopolist intends to sell a bigger quantity, it has to reduce the price. This means that the monopolist can only control the price or the quantity of sales, and not both at once. No close substitution Furthermore, monopoly firms goods have no substitutes, its means consumers have no choice other than what is produced by the monopolist and they cant find any substitute of the product. For example, Telekom Malaysia is a firms that provide home telephone services which has no close substitutes but if the buyer can find another firms that provide home telephone service therefore the product is no longer in monopoly. Restriction of entry of new firms All the competitors are prevented from entering the market due to strict barriers to the entry of new firm. To restrict the entry of new firms into the industry, there are barriers to entry that are natural or legal restrictions. There are no competition faces by monopolist is because of barriers of entry. Advertising A monopolist doesnt need to advertise their product or services to increase sales because monopolist had the right to control the market and consumers know where to obtain the products and they have no choice to buy from other producer. Monopoly firms that provide local public utilities such as water, electricity and home phone services doesnt need to advertise since they are the only firms that provide it and customers had no choice to buy it from another firm. Intro to Question 2 It is traditional to divide industries into categories according to the degree of competition that exists between the firms within the industry. There are four such categories. First of all is perfect competition is the market where there is a large number of buyers and seller. The goods sold in the market are homogenous where most of the goods are alike and most likely the same. Therefore, sellers can easily enter and exit from the market. Most of the agricultural goods are included in perfect competition market such as vegetables, fruits, rice, coffee beans, wheat, primary commodities, gold, silver and others. Second will be monopolistic is a market structure in which there are large numbers of small sellers selling differentiated products but these are close substitute products and have easy entry into and exit from the market. Most of the products in monopolistic competition are substitutes and the only differences of the products are such as branding. Unlike perfect competition, in monopolistic competition market, most of the products are different, but goods are close substitutes for one another. Products that are under monopolistic competition are shoes, clothes, books, watches, toothpastes, soaps, ice creams, chocolates and many more. Next will be oligopoly, where it is a market structure in which there are only one firms selling either standardized or differentiated products and it restricts the entry into and exit from the market. Due to difficult or impossible for new firms to enter the market, most of the firms in oligopoly market can earn abnormal profits in long run. Examples for this market are cigarettes, automobiles, electrical equipment and cement Lastly monopoly, where it is only exists when an industry or market has only one producer. Most of the public utility firms are in monopoly market. Features of the four market structures Type of Market Number of Firms Freedom of entry Nature of product Examples Implication for demand curve for firm Perfect competition Very many Unrestricted Homogeneous (Undifferentiated) Cabbages, carrots, local farmer (these approximate to perfect competition) Horizontal. The firm is a price taker. Monopolistic competition Many/several Unrestricted Differentiated Builders, restaurants Downward sloping, but relatively elastic. The firm has some control over price Oligopoly Few Restricted 1. Undifferentiated 2. Differentiated 1. Cement 2. Cars, electrical appliances Downward sloping, relatively inelastic but depends on reactions of rivals to a price change Monopoly One Restricted or completely blocked Unique Public utility Downward sloping, more inelastic than oligopoly, The firm has considerable control over price Comparison of Perfect Competition and Monopolistic Competition Similarities There are large number of firms in both markets. Seller from both markets are easily enter and exit from the market. The firms maximizes profit when MR is equal to MC. Firms from both market may earn economic profit or normal profit or incur losses in short run. While in long run, perfect competitive and monopolistic competitive firms earn only normal profit. Differences of Perfect Competition and Monopolistic Competition The forces of demand and supply for the entire industry determine prices in the perfect competition market. While, in monopolistic competition market, every firm has its own price policy. In can be conclude as perfect competition firms are price takers and monopolistic firms are price makers. A perfect competitive firm sells homogenous products while monopolistic competitive firm sells product that are differentiated product. Product differentiation may lead monopolistic competition in selling cost. There are large number of firms that are in perfect competition while only fairy large number of firms in monopolistic competition. A perfect competitive firms demand curve is perfectly elastic and MR curve is equal to average revenue curve but in monopolistic competitive firm, the demand curve is downward sloping and MR curve is also downward sloping, which lies below the average revenue curve. Differences of Oligopoly and Monopoly Oligopoly is a market structural in which there are a few number of firms in the industry that produce either identical or differentiated product.

Love Wasnt :: essays research papers fc

Love Wasn’t   Ã‚  Ã‚  Ã‚  Ã‚  Love is sacrifice of one’s self for the people you care about most in your life. Love is a choice to do what is best for another person. There are times when choosing to love someone comes at a great cost. You have to sacrifice something; time, money, energy, and sometimes the supreme cost will be giving up your own life so that someone else can live. When it really costs you something to carry on in a relationship or to help someone, that is the real test to find out if you truly love that person. If you bail out, you have just proved that you love yourself more than the person who needs your help. If you do what is best for the other person even though it is difficult for you, then you have discovered real love, a love that you choose to exercise regardless of how you feel. I feel like Louise loved him in the beginning of their relationship, however, over time she was only comfortable being with him. Staying together was easier than being alone. So when she found out about his death, and that it was not her fault, she could be free without taking any blame. According to Joseph Rosenblum, â€Å"nothing can compensate Louise for the freedom that she has lost by marrying. Her face â€Å"bespoke repression†; no matter how kind Brentley has been, he has still imposed his will upon his wife. Hence, Brentley’s death is not tragic to her, since it gives her own life back to her† (Rosenblum par 7) The story states that she had loved him some of the time, which I believe if not all the time, then love did not exist throughout most of their marriage. When Louise whispered free over and over, she exhibited the fact that her life would be lived without the constant controlling of her husband. I think that since being diagnosed with heart trouble, maybe Brently must have been a little forceful with Louise to make sure she would not get worse. He could have imposed rules that she must abide by in order to prevent her from getting worse, such as, staying in bed, confining her to the house, and keeping her from doing things she enjoyed doing. Her freedom could be doing all the things he would not allow. Rosenblum supports this freedom with this passage:

Ethical Issues for School Counselors

The Ethical Issues for School Counselors Ethical issues arise more often for school counselors than for those who work in other settings. The challenge of working not only with minors but also with other stakeholders including parents, teachers, school administrators, and community members sets the stage for potential legal and ethical dilemmas. Awareness and adherence to ethical codes, therefore, is critical if school counselors are to make appropriate, ethical decisions. This article enhances school counselors' knowledge of ethical codes by using actual cases as submitted by school counselors.The issues are presented in a quiz format for further discussion and relate each scenario to particular ethical codes. The school counselor's primary obligation is to the student. This includes advocating for students, defining the role of the counselor, and adjusting work assignments so student’s needs are met. Regular meetings between school counselors and school principals have been touted as effective catalysts towards redirecting assignments that are counterproductive to student needs. It seems apparent that school counselors need viable methods to educate themselves about ethical conduct as well as to educate other stakeholders.Realistic scenarios are often difficult to encounter and might assist in the aforementioned tasks. This article was written to aid school counselors as they seek solutions to ethical dilemmas as well as to provide a nonthreatening format in which to enlighten principals and parents about appropriate responses. This article utilized the American Counseling Association (ACA) Code of Ethics (2005) and American School Counselors' Association (ASCA) Ethical Standards for School Counselors (2004) to arrive at answers at the ensuring discussions.While conclusive answers follow scenarios in the cases, the quiz was written to offer an opportunity to evaluate knowledge of current ACA and ASCA codes of ethics and facilitate discussions concernin g other appropriate alternatives. Answers were provided to help school counselors take a proactive rather than reactive stance when similar events occur. The ethical issues described in the article were submitted anonymously by school counselors practicing in the panhandle of Texas. These cases were not solicited; rather, counselors sent them to counselor educators at a local university so they might receive consultation.It is hoped this examination aids school counselors in the creation of proactive future plans when faced with ethical situations. Because no written quiz can offer indisputable answers, additional strategies are need to overcome difficult ethical dilemmas. The quiz can aid counselor educators as they strive to deepen ethical discussions in school counseling courses. As stated in class each person has the right to receive the information and support needed to move toward self-direction and self-development.Each person has the right to understand the full magnitude an d meaning of his/her educational choices and how those choices will affect future opportunities. Special care should be given to students who have historically not received adequate educational services: students of color, low socio-economic students, students with disabilities and student with non-dominant language backgrounds. The Standard G. Maintenance of Standards states that, professional school counselors are obligated to take appropriate action when they see the standards are not being followed.That being said, counselors must have knowledge of codes of ethics as well as local, state, and federal laws; school policies; seek consultation; and stay informed of changes in order to make ethical decisions. Being fully informed helps school counselors be prepared in situations that demand careful judgment and protect the welfare of the children within the school. This quiz and the strategies mentioned previously can be a useful tool in achieving this goal. Reference Froeschle, J. F. Crews, C. C. (2010). An ethics challenge for school counselors. EbscoHosthttp://www. ebsohost. com

The American Government and the US Education System

The American Government and the US Education System Introduction Perhaps the American education system can be alleged to be one of the most controversial education systems in the world. With diverse standards of education spreading across the American states, the education system has become a common challenge for the government. Some educators allege that this problem has been cultivated by the government’s lack of proper commitment and control over education policies. Advertising We will write a custom essay sample on The American Government and the US Education System specifically for you for only $16.05 $11/page Learn More Consequently, the objectivity of the American education system has been blurred and as a result, many of the students and American population feel that the education system has failed them. Education should be a national agenda, and this had previously been demonstrated by the commitment of the federal government in subsiding education in the country. However, the federal governme nt has no control over the education once the states government takes over education funds. While the failure of the education system in the United States is continually blamed on the cost, drop-out rates, declining tests, health problems and social problems, there remains the issue of government inattention. The American government has remained inattentive towards education in various ways as can be demonstrated below. Government monopoly First, the government practices a monopoly over the education system. From this aspect, the government is the sole financer of education in the country. As a result, the government can only provide funds for education through taxes. The lack of other pertinent stakeholders like the private sector in financing education has lowered the standards of education in the country. Only a fewer private schools that are expensive do exist. This complicates the procedure and the establishment of good education policies from relevant government agencies. Te achers unions The American government allows the monopoly of teachers through their union. Major unions such as the American Federation of Teachers and the National Education Association have been an obstacle towards changes in the education system. Like any other unions in other industries, unions’ main objective is to protect the interest of the members. In this aspect, teachers have always wanted to maintain a status quo and oppose major changes in the education sector. The unionization of the teachers has made it difficult for the government agencies responsible for education to implement important changes. For example, the unions do not allow dismissal of teachers on the basis of their behavior. Moreover, unions always seek better payment for their members, thus jeopardizing the government effort in using more funds to employ teacher and expand education.Advertising Looking for essay on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More Outdated technology The American government has demonstrated its inattentiveness in education, by continuing to subscribe to outdated technology. This can be evidenced in the government inability to improve the use of technology-based learning techniques in public schools. This is outrageous considering that education renders a nation to be competitive in an industrialized economy that requires advanced skills and expertise. This could be the reason why the America economy is constantly importing human resource for its industries. This can also be evidenced by the growing economic competition from European and Asian counties, which have invested heavily on education. Misuse of funds The general American government has had problems with governance and management of public funds. The lack of proper allocation of funds on the basis of priority has always been a hindrance to effective education system in the country. An example of such was exhibited during the America occupation of Iraq. The American government used billions of dollars on security and war on terror and neglected other important sectors such as education. In such instances, the government agencies responsible for education cannot be exempted from misuse of funds. This also indicates that governmental agencies lack proper planning, and this can be justified from their lack of flexibility in the education budget. Standardization The standardization policies by the government in the education sector sometimes exhibits lack of understanding. For example, the enacting of the recent No Child left Behind Act is an example of how standards can ruin education. Although, the act is directed to ensure education is accessible to all children. The act does not consider the fact that education provision requires the quality aspect. In the recent years, there has been declining performance among the students, since teachers are not allowed by the new act to provide personalized lesson s and teaching techniques. The United States Department of Education does not oversee the use of a national curriculum among public and private school across the states. In this aspect, education is diversely structured among the states. This becomes a challenge for the government to instill regulations on how education budget among the states are used in relation to provision of education. Advertising We will write a custom essay sample on The American Government and the US Education System specifically for you for only $16.05 $11/page Learn More As a matter of fact, it becomes a problem for students who may want to transfer schools from one state to another. This sometimes exhibits unfair competition among states, especially when the students graduate and want to seek employment in any of the states. Accreditation Lack of proper accreditation by the United States Department of Education is one major reason as to why education is failing in America. Some o f the education institutions in the country lack proper amenities to offer credible education. Their approval by the department of education is as a result of corruption. Once such institutions are enlisted for education funds, their allocation is sometimes unorthodox and may not achieve its purpose. Bureaucracy The government has remained bureaucratic as can be evidenced by its expenditure on education. The government has constantly been spending 14% of its total expenses on education for several years. This renders the government to spend merely $600 billion on education in a single year. Nonetheless, the number of students in public schools cannot be sustained by such an amount considering there is wastage of funds through corruption in the department of education. The problem of bureaucracy is a universal phenomenon that affects all governments across the world. In this aspect, any change required in the education sector undergoes thorough lobbying, debating and procedures befo re its implementation. Although such may be perceived as the legal procedure of conducting government activities, such drags behind important sectors in terms of growth and development. School district boards School district boards have been another failure in the America education system. The board is always comprised of members, who sometimes do not look at the interest of the students. In any case, such school district boards prefer to save on education budget, by streamlining education through employing incompetent teachers at lower cost. Thus eventually affects the quality of education in the entire state. The same school districts are also given the mandate to control education funds. In most scenarios, such board members embezzle funds, since they lack managerial skills in finance management.

relations essays

relations essays Most people believe that their relationship is not like others. They don't have problems. These kinds of people also think that their partner won't cheat on them or do anything wrong. But the truth is that almost all relationships won't last forever. A few reasons relationships fall apart are one partner cheats, they lose interest in each other, lack of communication which causes problems, if you try to change someone and it backfires, and if you hide something you should have told the other person and then they find out about it later. In a relationship you can tell when you're losing interest in each other. Some signs are that you don't talk much with each other, you don't spend time together anymore instead it's spent with your friends away from home. Some signs to tell if the other person in the relationship is cheating is by the person starts to come home from work later than they usually do, they start to smell like perfume that neither of you have, when you confront them about cheating and they get all nervous and deny it, when you ask them why they've been coming home late from work lately and they makeup stupid excuses. Sometimes they say they are going somewhere but when you phone to see if they are there they aren't. If you're in a relationship and the person does any of these things, your relationship could be falling apart. In this kind of abusive relationship, you should know it is time to leave. The reason you should leave an abusive relationship is because if you don't, you could end up hurting yourself. Most of the time when a person is in this kind of a position, they are too scared to leave it. Because they think the one who is abusing will hurt them more. In some cases they could. Therefore, it is important to leave. Another thing about people who are in this position is that if you suspect they are being abused and you confront them about it, they will deny it and change the subject. A fe ...

Free Essays on Ways To Save At The Supermarket

Ways to Save at the Supermarket Do you have a budget? Do you shop for bargains? What do you bring with you to the supermarket? How do you save if you only bring green dollars to the store? You should always bring something to the store that can get you a discount. There are many ways to save at the supermarket, but the most common ways are bonus cards, coupons, and holiday sales. First of all, shopping at stores that issue customers bonus cards is a great way to save money. Every supermarket, just about, gives bonus cards. Wal-Mart, Sam’s, Albertson’s, and Winn-Dixie are just a few supermarkets that give customers a chance to enjoy their products through their discount cards. There is no need to give away personal information in exchange for any of the bonus cards. At Winn-Dixie, there are always sales on the meat product such as the 10lbs bags of chicken would be 3 for $10 when you use you Winn-Dixie discount card. At should be a total enjoyment to shop with bonus cards and save compared to the people who don’t have cards and walk out of the store broke. Each time that bonus cards are used, it shows that company that people were interested in the product. Bonus cards are a good way to see how much money can be saved. Coupons can really be a big money saver, if you use them before they expire. Coupons are sent to ever resident every week for just about everything. People may not realize this but groceries are expensive. Groceries are right up there with the highest monthly bills. Most people spend more on food then they do on their car, clothes, or any other family or household expense making groceries the second highest monthly expense. We see coupons in the Sunday newspapers, magazines, offers on TV, flyers, circulars, even coupons that can be printed off of the computer. There are also dispensers in the isles of the grocery stores filled with money saving offers. Lots of many can be saved if customers would take advanta... Free Essays on Ways To Save At The Supermarket Free Essays on Ways To Save At The Supermarket Ways to Save at the Supermarket Do you have a budget? Do you shop for bargains? What do you bring with you to the supermarket? How do you save if you only bring green dollars to the store? You should always bring something to the store that can get you a discount. There are many ways to save at the supermarket, but the most common ways are bonus cards, coupons, and holiday sales. First of all, shopping at stores that issue customers bonus cards is a great way to save money. Every supermarket, just about, gives bonus cards. Wal-Mart, Sam’s, Albertson’s, and Winn-Dixie are just a few supermarkets that give customers a chance to enjoy their products through their discount cards. There is no need to give away personal information in exchange for any of the bonus cards. At Winn-Dixie, there are always sales on the meat product such as the 10lbs bags of chicken would be 3 for $10 when you use you Winn-Dixie discount card. At should be a total enjoyment to shop with bonus cards and save compared to the people who don’t have cards and walk out of the store broke. Each time that bonus cards are used, it shows that company that people were interested in the product. Bonus cards are a good way to see how much money can be saved. Coupons can really be a big money saver, if you use them before they expire. Coupons are sent to ever resident every week for just about everything. People may not realize this but groceries are expensive. Groceries are right up there with the highest monthly bills. Most people spend more on food then they do on their car, clothes, or any other family or household expense making groceries the second highest monthly expense. We see coupons in the Sunday newspapers, magazines, offers on TV, flyers, circulars, even coupons that can be printed off of the computer. There are also dispensers in the isles of the grocery stores filled with money saving offers. Lots of many can be saved if customers would take advanta...

Date Rape and Date Rape Drugs Assignment Example | Topics and Well Written Essays - 1500 words - 2

Date Rape and Date Rape Drugs - Assignment Example The UCR statistic on rape collects information on the number of female victims involved in forcible rape incidences ((Doerner & Lab, 2012). The NCVS, an abbreviation for National Crime Victimization Survey, is a survey which interviews victims of crime about their experiences. The NCVS was introduced in the 1960s to complement the UCR. NVCS surveys gather crime specific information such as when and where the crime happened, the weapon used and victim-offender relationship. NVCS covers 7 counts of crime in two categories namely personal crimes and household crimes. Personal crimes include rape, sexual assault, robbery and aggravated assault. The NVCS statistics on rape covers both male and female victims (Doerner & Lab, 2012). The UCR greatest strength is that it is easily available as it is a primary source of crime estimates. The UCR statistics report is a summary of all reported cases of crime to law enforcement agencies. The UCR captures a lot of information on index crimes, both in terms of arrest and reports. Secondly, the UCR introduces a common metric for measuring crime in the US states. The FBI division of crime as personal and property offenses does not apply to states statutes and codes. The UCR offers a uniform measure for the 50 US states. Lastly, the UCR is continuous as new crimes are collected all the time through law enforcement offices, unlike the NVCS which requires support systems. However, the UCR has serious shortcomings. First of all, it only accounts for police reported crimes. This is a major setback as there are a lot of crimes that go unreported. Consequently, UCR suffers from ‘the dark figure of crime’. Secondly, UCR fails to collect all the relevant data. The UCR only collects data on the offender, victim’s crime details, but only details the circumstance for homicide cases. It fails to capture the weapon used ion forcible rape, and captures only data for female victims, as rape on

God does not Play Dice but Science does Research Paper

God does not Play Dice but Science does - Research Paper Example Before the Big Bang our cosmos was no bigger than the size of an atomic nucleus. Science explains that since then the universe has been expanding at a steady rate (John, 1997). It was Edwin Hubble in 1929 whose observations confirmed this assumption. Although the cosmos is expanding, no one knows what it is expanding into. The laws of science could explain the initial conditions of the universe but would fail to clarify the reason because of which the universe began. Before the Eighteenth century, it was believed that such questions belonged to the realm of metaphysics or religion. Today such an approach is widely considered preposterous as science in the 21st century could unravel the most astounding mysteries. Our perceptions of space and time have been greatly influenced by theories including Einstein’s general theory of Relativity, Newton's theory of gravity and largely by the Quantum theory. Einstein's special theory of relativity, which was later modified as the general theory of relativity and Newton's theory are classical theories. Their implications proposed that space and time were a fixed background. Time was like a long track stretching in only two directions. Einstein found innumerable difficulties when he tried to reconcile his special theory with Newton's theory of Gravity. He eventually resorted to the conclusion that space itself was curved and it was not separate from time. He highlighted the fact that gravity had distorted everything in space. Objects in space would try to move in a straight direction but their paths would appear to be bent. It was thus evaluated that due to sun's mass space-time would curve which bends the path of the planets. Space-time could be defined as the four dimensional space whose each point is an event. Einstein's General theory of relativity which further stated that the laws of science should be same for all observers was confirmed in 1915, approximately ten years after the acceptance of the special theory of relativity. Now one might wonder that reality could be stranger than fiction because the laws which govern cosmos can shape reality in the most unusual fashion. It is inevitable to ignore these complex notions if we are to develop an understanding of space and time from a scientific angle. The discovery of Quantum mechanics in 1926 was one of the greatest achievements ever for science. Einstein was partly responsible for its discovery but Max Planck played the major role. The word 'Quantum' has been derived from 'Quanta' which means packets. Quantum physics deals with the study of sub-atomic particles and according to many scientists this theory has brought an element of uncertainty in modern physics (Michel, 2006). An important concept which forms the basis of Quantum theory is the Heisenberg's uncertainty principle. It states that one cannot accurately determine the velocity and position of a particle simultaneously. If you would try to measure a particle's location accurately , then you will not be able to determine its actual velocity. Einstein had earlier suggested that light consisted of particles known as 'photons'. He thus explained how electrons in a solid body would be dislodged if light fell on it. It should be noted that Quantum mechanics function on a very small scale but it remains a significant part of Science. However Richard Feynman's theory without which the Quantum theory is incomplete can be applied on a larger scale. According to its principles every event or

Your Ideal Family Essay Example | Topics and Well Written Essays - 500 words

Your Ideal Family - Essay Example As the term ‘ideal’ meant â€Å"satisfying one’s conception of what is perfect; most suitable† (Oxford University Press, 2014), for me, an ideal family should be balanced; meaning, aside from the presence of both parents, siblings should be at least two. But due to China’s one child policy which was previously mandated as a means to prevent population explosion, my parents adhered to the rule. Therefore, being an only daughter did not fit my definition and concept of an ideal family. I would have wanted at least one sibling to share childhood experiences and a common bond to express the love, caring and support that I received from my parents. From my personal perspective, I strongly believe that some forces that affect families include internal and external forces. Internal forces are the values, beliefs and philosophies of each family member, as individuals, that shape one’s personality. Of course, I affirm that each individual was raised in a different familial environment which makes experiences and belief systems distinct and unique. Likewise, external forces that affect families include the political system, economic and financial condition, social factors (how people within the community related to each other), technological factors, and environmental factors. All of these factors have affected my family. For the social forces, it was emphasized that the following factors were noted to affect families: education, housing, employment, childhood cultural trends (Ryan, 2014). For instance, internal forces, which were described as the value systems of each of my parent, have affected the way I was raised. My father had been more of a disciplinarian and exhibited a more authoritative style. In contrast, my mother is very democratic in her parenting style. Therefore, there were instances where my father and mother expressed contrasting views on the way to address some concerns and issues on raising me or in solving problems. The

Business Environment Essay Example | Topics and Well Written Essays - 2500 words

Business Environment - Essay Example According to Leach (2002), the impacts of these policies on businesses can be short run or long run. Fiscal policies are used to influence levels of aggregate demand in the economy. For the supermarket case, it would be used to achieve price stability and employment regulation. If the government for instance increases its spending and decrease the taxes, then there will be an increase in aggregate demand for the grocery products in the economy (Leach). This brings economic boom to the industry. The increased aggregate demand may cause a need to increase supply hence invoking the need to increase employment. In this case, the supermarkets would at the end have to hire extra staff. When there is inflation in the economy, the government may try to stabilize the prices of the goods by reducing its expenditure, hence reducing aggregate demand forcing the businesses to reduce their prices, hence price stability in the whole economy. Crowding out effect is realized at times in this situatio n. Neri (2001) asserted that monetary policies highly influence the expenditure in an economy. When the central bank of any nation increases its lending rate to commercial banks in an economy, there will be a lag in the amount of money businesses can afford to borrow from the banks in turn due to the increased lending rates by commercial banks. Public sector spending is minimised at this time because of less money in circulation in the economy. Supermarket stores and other businesses will therefore have to reduce their expenditure since access to financial services from banks has been highly reduced (Neri). Impact of Competition Policy and Regulatory Mechanisms on Tesco Regulation of the grocery industry in the UK by nature of its competition is based on four major items; prices, location of the company, product selection and promotional procedures. The industry is regulated by the Fair Trading Act of 1973 which regulates the level of competition in the grocery industry. In analysin g the impacts of competition policy on Tesco PLC therefore, there has to be a consideration for the above four factors. In terms of entry into a market, the competition regulatory policies do not restrict acquisition. Tesco was experiencing completion in some areas and because of there being legislations on take-overs and barriers to entry, the small retailers were purchased by Tesco and therefore created more vivid market domination by this giant firm. According to the revised competition act of 1998 as indicated by a Lancaster university report†¦.†any merger, whether notified to the OFT or not, whether intended or consummated, can be referred by the Secretary of State (SoS) to the Competition Commission for investigation, provided it is above a threshold size†. It is like the act allows takeovers and mergers which kills competition from the small scale retailers. The second competition policy of great importance is the transparency policy. This is mainly applicabl e to the promotional industry. Tesco as a company uses the Tesco Clubcard to keep in touch with its customers. However, the act does not allow the company to remain discrete about its promotional contacts with its clients. This in some cases creates an implication of leaking private company information to the competitors. The third rule is on breach of regulatory rules and the consequences thereon. The Director General of Fair Trading has the express authority to investigate a breach. If a company is

CONTEXTUAL STUDIES - THE PENGUIN AN THE UTOPIA Essay

CONTEXTUAL STUDIES - THE PENGUIN AN THE UTOPIA - Essay Example The paper analyses the possible connections that exist between the 1934’s Penguin Pool and the modern Utopia. In so doing, the paper explores the relation between architecture and zeitgeist in terms of ideologies and the material production of space. Discussion Life and ideas of Berthold Lubetkin Berthold Lubetkin is considered one of the best architects ever in history. Many of his works have been landmarked in Britain. To add on this, his ideas are still being used in architectural discourse, as well as education worldwide (Allan & Sternberg, 2002). He pioneered design in Britain in the 1930s, with his works including the famous London Zoo penguin pool. According to Fisher (2007), Lubetkin viewed the world as a collection of static facts. These facts, he said, were never to be moved or disturbed. He added that however, that could not be the reality. To him, life was not all about creation or enjoying fixed values but rather humans enjoy processes. The whole is like a burning candle that result into change in one thing or another. To him, people were not built structures that looked as if they just landed there from the sky. As such, he looked at design as being something that could be manipulated to fit onto a given environment, at a given season. Things are not to look so permanent. Thus, dynamism is essential in architecture as it is a transformation process (Sheppard & Lousada, 2010). Using the transformation idea and dynamism, Lubetkin created the London Zoo penguin pool in 1934. He endeavoured to use the building as an opportunity to explore existing possibilities of the reinforced concrete in a creative manner. By 1934, reinforced concrete was a new building material (Perrin, 2002). He studied the behaviour of penguins and utilised the idea in coming up with the idea of the building. He created a penguin enclosure as well as a pool that provided an interesting environment for the penguins. There were also numerous viewing angles specifically for spectators to visit the place. It was a Modernist building that envisaged true clarity and style. Additionally, there was a large elliptical blue pool which provided the birds with a large swimming area. The blue pool, moreover, offers a contrast to the white concrete which was used in most of the design. The design included a shaded area which protects the birds from direct sun. Having gently curved walls is essential as it echoes the penguins’ cries. Through these aspects of design, Lubetkin demonstrates the need for relating architecture to the existing housing conditions. Thus, he showed this through satisfying the needs of the penguins. Furthermore, the structure demonstrates the need for coming up with a solution, which could be different in its appearance, as compared to the natural environment. However, the vital thing is for the solution to function as expected (Shore, 2010). Source: Allan & Sternberg, 2002. Modern architecture in 1920’s and 1930’s Ther e is a misconception that architecture in the 1920’s and 1930’s was old style. However, this period experienced art deco and the emergence of the modern style. The emphasis was on the streamlining of buildings and minimal use of colour. According to Page (2012), in her article titled â€Å"Period Houses: The 1920’s and 1930’s†, she looks examines modern design in 1920’s and 1930’s. Here, she explores the Villa Savoye in Paris which she

Are violent video games bad for kids Term Paper Example | Topics and Well Written Essays - 500 words

Are violent video games bad for kids - Term Paper Example However, some studies have also indicated positive side of video games on children. This paper explores the negative and positive influence of video games on children. Violent video games promote aggressive behavior among children. According to Coon and Mitterer, children who are addicted to violent video games are most likely to develop violent and anti-social behavior (263). Most violent video games are designed in such a way that the more violent a child is when playing, the more points he or she earns. Active involvement of children in violent scenes shapes their behavior into aggressive individuals as they grow up. The interactive nature of the video games creates a perfect learning mode for children to master the art of violence. Video games adversely impact on performance at school. Video games are addictive in nature leave too little time for children to do their homework (Craton Para 15). For example, a child who takes three-quarters of his or her time playing video game will have no adequate reading time and hence likely to record poor academic performance in school. Video games make children to live fantasy life and lose touch with reality. Children addicted to violent video games usually want to do the things they do see in the video games. However, the reality is that video games are packed with fictional scenes. For instance, children usually want to try shooting and or other queer behaviors rewarded in violent video games. However, video games also have some benefits to children who play them. Video games enhance critical thinking in children and enable them to integrate well in the society. The games engage the brain in active and constant abstract thinking (Coon and Mitterer 263). They sharpen mental skills of children by fostering instruction following, logical problem solving, planning resource use, multitasking, quick and effective decision-making skills among others. The present world is technology driven and demands people to

Business Environment Essay Example | Topics and Well Written Essays - 2500 words

Business Environment - Essay Example According to Leach (2002), the impacts of these policies on businesses can be short run or long run. Fiscal policies are used to influence levels of aggregate demand in the economy. For the supermarket case, it would be used to achieve price stability and employment regulation. If the government for instance increases its spending and decrease the taxes, then there will be an increase in aggregate demand for the grocery products in the economy (Leach). This brings economic boom to the industry. The increased aggregate demand may cause a need to increase supply hence invoking the need to increase employment. In this case, the supermarkets would at the end have to hire extra staff. When there is inflation in the economy, the government may try to stabilize the prices of the goods by reducing its expenditure, hence reducing aggregate demand forcing the businesses to reduce their prices, hence price stability in the whole economy. Crowding out effect is realized at times in this situatio n. Neri (2001) asserted that monetary policies highly influence the expenditure in an economy. When the central bank of any nation increases its lending rate to commercial banks in an economy, there will be a lag in the amount of money businesses can afford to borrow from the banks in turn due to the increased lending rates by commercial banks. Public sector spending is minimised at this time because of less money in circulation in the economy. Supermarket stores and other businesses will therefore have to reduce their expenditure since access to financial services from banks has been highly reduced (Neri). Impact of Competition Policy and Regulatory Mechanisms on Tesco Regulation of the grocery industry in the UK by nature of its competition is based on four major items; prices, location of the company, product selection and promotional procedures. The industry is regulated by the Fair Trading Act of 1973 which regulates the level of competition in the grocery industry. In analysin g the impacts of competition policy on Tesco PLC therefore, there has to be a consideration for the above four factors. In terms of entry into a market, the competition regulatory policies do not restrict acquisition. Tesco was experiencing completion in some areas and because of there being legislations on take-overs and barriers to entry, the small retailers were purchased by Tesco and therefore created more vivid market domination by this giant firm. According to the revised competition act of 1998 as indicated by a Lancaster university report†¦.†any merger, whether notified to the OFT or not, whether intended or consummated, can be referred by the Secretary of State (SoS) to the Competition Commission for investigation, provided it is above a threshold size†. It is like the act allows takeovers and mergers which kills competition from the small scale retailers. The second competition policy of great importance is the transparency policy. This is mainly applicabl e to the promotional industry. Tesco as a company uses the Tesco Clubcard to keep in touch with its customers. However, the act does not allow the company to remain discrete about its promotional contacts with its clients. This in some cases creates an implication of leaking private company information to the competitors. The third rule is on breach of regulatory rules and the consequences thereon. The Director General of Fair Trading has the express authority to investigate a breach. If a company is

Are violent video games bad for kids Term Paper Example | Topics and Well Written Essays - 500 words

Are violent video games bad for kids - Term Paper Example However, some studies have also indicated positive side of video games on children. This paper explores the negative and positive influence of video games on children. Violent video games promote aggressive behavior among children. According to Coon and Mitterer, children who are addicted to violent video games are most likely to develop violent and anti-social behavior (263). Most violent video games are designed in such a way that the more violent a child is when playing, the more points he or she earns. Active involvement of children in violent scenes shapes their behavior into aggressive individuals as they grow up. The interactive nature of the video games creates a perfect learning mode for children to master the art of violence. Video games adversely impact on performance at school. Video games are addictive in nature leave too little time for children to do their homework (Craton Para 15). For example, a child who takes three-quarters of his or her time playing video game will have no adequate reading time and hence likely to record poor academic performance in school. Video games make children to live fantasy life and lose touch with reality. Children addicted to violent video games usually want to do the things they do see in the video games. However, the reality is that video games are packed with fictional scenes. For instance, children usually want to try shooting and or other queer behaviors rewarded in violent video games. However, video games also have some benefits to children who play them. Video games enhance critical thinking in children and enable them to integrate well in the society. The games engage the brain in active and constant abstract thinking (Coon and Mitterer 263). They sharpen mental skills of children by fostering instruction following, logical problem solving, planning resource use, multitasking, quick and effective decision-making skills among others. The present world is technology driven and demands people to

Human Resources Management Essay Example for Free

Human Resources Management Essay Human Resources Management (HRM) is a new concept. It is a combination of HR, Accounting, Management, Financial Management and Economics. Globalization to would economy has exposed the corporate business organization to worldwide competition, mobilization of professional manpower and modern quantitative management practice. So, there are growing realization cannot achieve its goal effectively and efficiently. To face this complex management challenge, effective objectively measurable database system to measure and apply HRM information. Now-a-days, in Bangladesh, every year, and huge amount of money and talented HRM are being engaged by corporate to improve the productivity or skills o f their workforce across the country. Such huge expenditures are made with the expectation of future returns in terms of improved services to be rendered by skilled employees. In other words, organizations by investing human resources development definitely increase the service potentials embodied in human resources and these investments thus create economic assets for the organizations. Human resource (or personnel) management, in the sense of getting things done through people, is an essential part of every manager’s responsibilities, but many organizations find it advantageous to establish a specialist division to provide an expert service dedicated to ensuring that the human resource function is performed efficiently. â€Å"People are our most valuable asset† is a cliche which no member of any senior management team would disagree with. Yet, the reality for many organizations are that their people remain under valued, under trained and under utilized. The rate of change facing organizations has never been greater and organizations must absorb and manage change at a much faster rate than in the past. In order to implement a successful business strategy to face this challenge, organizations, large or small, must ensure that they have the right people capable of delivering the strategy. There is a long-standing argument about where HR-related functions should be organized into large organizations, e. g. , â€Å"should HR be in the Organization Development department or the other way around? The HRM function and HRD profession have undergone tremendous change over the past 20-30 years. Many years ago, large organizations looked to the â€Å"Personnel Department,† mostly to manage the paperwork around hiring and paying people. More recently, organizations consider the â€Å"HR Department† as playing a major role in staffing, training and helping to manage people so that people and the organization are performing at maxim um capability in a highly fulfilling manner. Company Profile History of Partex Group: Partex Group is among the large Bangladesh private sector manufacturing and service based enterprises, owning and operating over twenty units giving value for money to all customers. The group started modestly in 1959 in tobacco trading and with prudent entrepreneurship of our Founder Chairman Mr. M. A. Hashem today we have a stake in tobacco, food, water, soft drinks, steel container, edible oil, wooden board, furniture, cotton yarn and the IT sector. After Bangladesh was established our Chairman set up M/S Hashem Corporation (Pvt) Ltd. n Chittagong city meeting the large demand of food and materials needed for sustaining the needs of a new nation through imports. From importing to import substitution was the next logical step and the stepping stone into the manufacturing sector, which has matured to the multi million dollar diverse investment of the Partex Group today. A dedicated work force and committed board members led by our Chairman and backed by a market oriented corporate strategy has been the cornerstone of our success. Today the group has over twenty family owned private limited companies with a sizable turnover. Ours is a dynamic organization always exploring new ideas and avenues to expand and grow further. Long before environment came to dominate the development agenda. Star Particle Board Mills in the sixties pioneered an eco-friendly industry to reduce pressure on our scarce forest recourses. It is a unique combination of environmental protection and commerce; belaying most doomsayers who claim the two to be at odds. The one score and ten year successful perpetuation of our timber substitute products not only speak volumes of the foresight of Partex’s founders but also their vision of the future. They make particle board from agro-waste, mostly jute stalks, and ensure greater value to the jute growers of Bangladesh. Products are processed using modern technology to produce homogenous and strong particle board that can withstand seasonal change and are free from termite and fungal attack. These particle boards go on to produce veneered boards of various design and texture. Also door panels both plains and decorative in various finishes and sizes. In addition their produce special furniture boards, stylish furniture and even various plywood on our range of products. Beside, in house and outside training, recruits business graduates from reputed universities as management training for mainstream banking to enrich quality of human resources contributing towards operations effective and long-term sustainable results. Vision Statement: The Sky is not the limit for us, but their expectation is within limits. Therefore, their imagination soars beyond conventional barriers. Partex Group share or destiny with their beloved motherland. They want to serve her in the greater quest for national uplift. Mission statement: To sincere traveler, the way is never too long. Partex Group believes in â€Å"progress in diversity and service through entrepreneur†. They are merchants and missionaries, doers and dreamers, entrepreneurs and professionals. They are futuristic with emphasis on creating thinking and dynamic action. High quality financial services with the help the latest technology. Fast and accurate customer services Balance growth strategy High standard business ethics Steady return on shareholders equity. Innovative banking at a competitive price. Attract and retain quality human resource. Firm commitment to the society and the growth of national economy. The spirit: Enterprise is Partex Group’s spirit. Partex Group manufactures superior import-substitute consumer and industrial products. Their cutting edge precision leads to greater public utility and hygiene, with a great care for the environment and human inhabitation. It is the very ingredient that gives their organization the integrity upon which their reputation is built and we zealously guard it everyday. Many a thousand minds of their group contributed to their gathered knowledge to keep the wheels rolling that in turn leads them to goal. This cumulative strength of knowledge is required, today, to find new solutions for the manifold problems of fast- changing economic cultural and ecological milieu. Objectives: Partex Group is a customer focused modern banking institution thriving fast in both earning and ability to stand out as a leading banking institution in Bangladesh. They deliver unparalleled financial services with the touch of heart to Retail, Small and Medium Scale Enterprises (SMEs), corporate, institutional and governmental clients through the outlets of branches across the country. Their business initiatives center on the emerging need of the clients. Partex Groups’ client commitments are the following: Provided services with high degree of professionalism and use of most modern technology. Create life-long relationship based on mutual trust and respect. Respond to customer needs with speed and accuracy.

Research Methodology Chapter | Qualitative Research

Research Methodology Chapter | Qualitative Research The aim of this chapter is to undertake a critical review of the research method used, including an awareness of alternatives approach and the basic research question is discussed. This chapter describes the approach that the researcher undertake in order to carry out the research needs of this paper. The research objectives are to examine the marketing strategies, how a company creates the good relationships between customer and the service provider in telecom sector. This chapter plays an important role as a part of dissertation because it discusses the methods available to the researcher and justifies the method chosen. Its implication lies on the fact that it supports the findings of the researcher by validating the selected technique as appropriate for the situation. In the first stage of this chapter researcher defined the methods and techniques in detail and in the later part of this chapter the reason has been provided which research method was suitable for this study of rela tionship marketing. A research methodology is a method for how research study is to be carried. It helps the researcher to answer questions authentically, completely and precisely. Research methodology refers to the procedural framework within which the research is conducted (Remenyi et al., 1998). There are many factors to be considered when choosing an appropriate research methodology, with the topic to be researched and the specific research question being primary drivers (Remenyi et al., 1998). (Kumar, 1999, Blaxter, Hughes Tight, 1996) argue that the basic characteristics of study are intend to be, a designed, careful, methodical and dependable means of finding out or deepening understanding. McGrath (1982) posit that the choices make it apparent that there are no perfect solutions, only a sequence of compromises. Patton (1990) expresses the same view: research, like diplomacy, is the art of the possible. Noteworthy, however, a methodology must not, regardless of all other conditions, dominate the research procedure. A preliminary framework for this study was developed from the literatures about the relationship marketing, the role of CRM, Customer loyalty and information technology to create relationships (Hagel and Singer, 1999; Peppers et al., 1999). This framework has the three usual parts of a system: inputs, processes and outputs. That is, inputs of Internet information about customers are processed and converged with a firms customer databases, to produce a series of strategic outputs such as improved customer relationship management. As a result of the diverse ways of understanding relationship marketing, no set of best practice has been promoted although several approaches nevertheless have been proposed (e.g. DeSouza, 1992; Rosenberg and Czepiel, 1984; Stone and Woodcock, 1995). It has even been suggested that no guidelines exist that guarantee an effective design, implementation, monitoring and measurement of a relationship marketing programme (Grande, 1996; Pinto, 1997). For example, when the term relationship marketing is used in so many different ways that confusion sets in (Palmer, 1998, p. 106) is it then not possible to identify activities that, if practised, can be presented as substantive evidence of the practice of relationship marketing itself? Also, how are programmes of relationship marketing implemented and subsequently monitored (Cravens, 1998; Gummesson, 1998)? Finally, Gummesson (1997) notes that the measuring of returns on relationship marketing is still in its infancy so in what way(s), if at all, are returns on relationship marketing measured? 3.2 Research Paradigm Research can be conducted in a number of ways. It is important to determine which paradigm is most suitable for this research. Paradigm offers a framework comprising an accepted set of theories, methods and ways of defining data (Hussey Hussey, 1997). There are two research paradigms exist: Positivist and phenomenological. The principles of these two paradigms will be discussed in terms of their relevant strength and weaknesses in order to justify the researchers choice. 3.2.1 Positivism Paradigm Positivism is that the social world exists externally and its properties should be measured through objective methods rather than subjective methods through sensation or intuition (Smith, 2002). Positivists emphasize on highly structured methodology and to develop quantitative data for an appropriate set of preconceived hypotheses is to be tested. They consider objective criteria rather than human beliefs and interests to determine the study area. (Smith, Thorpe lowe, 2002; Saunders, Lewis Thornhill, 2003). According to Hussey (1997) research undertaken in this way will be precise, objective and the process of researching will have no affect on what is being researched. This type of research is performed in order to invent, confirm or reject an accepted theory. A key criticism of this approach is it is difficult to treat people as being separate from their social contexts and they cannot be understood without examining the perceptions they have (Hussey Hussey, 1997). However, consistency is high with generalisations being possible from data collected from a sample or population. In testing a theory, research will either attempt to prove or disprove a theory. Positivists emphasize on highly structured methodology and to develop quantitative data for an appropriate set of preconceived hypotheses is to be tested. They consider objective criteria rather than human beliefs and interests to determine the study area. (Smith, Thorpe lowe, 2002; Saunders, Lewis Thornhill, 2003). 3.2.2 Phenomenological Paradigm Phenomenological (interpretive science) investigation uses qualitative and naturalistic ways to inductively identify individual experience in context-specific situation. This approach attempts to recognize and describe a phenomenon, rather than exploring for exterior reason or primary laws (Easterby-Smith, 1991; Remenyi et al., 1998). Because of criticism on the positivist paradigm, the phenomenological paradigm was developed. According to Bryman(1999) understanding human behaviour from the participants own frame of reference. The main advantage of using the phenomenological paradigm is its ability to enable the researcher to elaborate and embrace several different themes simultaneously to achieve a greater understanding of what is occurring in the phenomena. The major disadvantage of this paradigm is that the reliability is very low. Thus the generalizations to a wider population cannot be made to any degree of accuracy. 3.3 Research Methods In the perspective of data collection, Jackowicz (1995) defines method as a systematic and orderly approach taken towards the collection of data so that the information can be obtained from those data. One of the most difficult tasks of a researcher is to turn the data into information. To explain the difference between data and information, the main characteristics of data is that it is raw, specific, undigested and therefore largely meaningless; information in contrast of data is what comes out when data have been arranged in such a way that uncertainty is lessened, queries resolved, and questions answered. To get data to generate literature review, two paths are followed one is the theoretical concepts, and the other is investigation of secondary sources of data within telecom industry. The literature review is designed to give critique of the area of relationship marketing. Its aim is to create a background for the primary and secondary research. Within the methodological field in marketing research the two wide ways of quantitative and qualitative work have fascinated both appreciation and disapproval (Birn et al., 1990; Goodyear, 2000). Research can be classified into two dissimilar types Quantitative Method. Qualitative Method. In quantitative method data is gathered and analysed using statistical tools. The data is often gathered through surveys, interview, questionnaires, etc. Edem (1994) argues that quantitative methodology validate research findings and gives the researcher a security of completion or reassurance in contributing to the development of knowledge. Bryman (1993) condemns quantitative research methods for their obvious method and linearity, and their lack of concern over the influence of resource limitations. Gable (1994) considers quantitative research to be relatively weak when used with the objective of discovery and during data collection. 3.4 Qualitative Research Method The principal consideration is to identify research methods that increase ones understanding of an issue rather then build upon existing theories and test relevant hypothesis. This position is supported by Bell (1993), according to Bell Researchers who adopt a qualitative perspective are more concerned to understand individuals perceptions of the world. They seek insight rather than statistical analysis. (Bell, 1993) The selection of qualitative methodology dictates the character of data gathering approaches done in relationship marketing context which is largely inductive (Creswell, 1994; Cuba and Lincoln, 1994; Quinn-Patton, 1987). The inductive logic means research should evolve in an undefined pattern rather than a determined specific result oriented pattern. Research therefore emerges from the field research with the interactions between the participants and the interviewees, as well as through the observations. In essence, this means while researching on relationship marketing services the framework in the beginning will be limited and predetermined on few objectives, after that the research will be let to evolve itself. In most of the cases it is hard to dissociate all deductive aspects but the plan is to keep this to a minimum. It is for this reason that the use of qualitative rather than quantitative research methods shall be employed. With the decision to use qualitative method decided, it becomes necessary to consider the specific applications that shall be used. Basically, it is necessary to consider the resources available to the research process. Many of the constraints placed upon qualitative methods involved issues regarding the amount of time available to the process. According to Bell The extent of your data collecting will be influenced by the amount of time you have. this may seem a rather negative approach, but there is no point in producing a grandiose scheme that requires a year and a team of researchers if you are your own, have no funds and in any case have to hand in the project report in three months . (Bell, 1993) This position makes several valid points, reminding us that one must ensure that the resources that are available to the research process are utilised fully. A qualitative, rather than quantitative approach is chosen because it is considered that many of the key factors in relationship marketing are socially constructed. (Hirschman, 1986). Phenomenological method has been used to provide informative and interesting interpretations of behaviour by a growing number of consumer researchers. However, at the onset it is important to note that phenomenology is not just a set of techniques for gathering, analysing and interpreting data; it is as much a philosophy whose intellectual foundations need to be understood if the method is to be implemented in its true form (Christina Goulding, 1999). It is decided to take a phenomenological approach, rather than positivist one, the reason to choose phenomenological, it was considered the subject matter of the study was unlikely to be objectively determined, this being the criteria for the positivist approach (Easter by-Smith et al, 1999), and the approach was suited to the socially constructed phenomen a that is the chosen area of research. A qualitative is used to aim to draw first hand experiences, in-depth motivations and personal feelings of interviewees towards relationship marketing and its role in telecom industry. One fundamental importance to this study is the fact that qualitative research will disclose problems, answers and insights that may go unnoticed in a quantitative study using closed or list questions. This may have limited the usefulness of the study and would probably not do justice to the fascinating and dynamic nature of marketing strategy. 3.4.1 Benefits of chosen approach: The benefit of qualitative research starts firstly with the fact it is not very time consuming. As Gilmore and Carson (1996) advocates qualitative techniques are highly appropriate for marketing research in the services industry, given the dynamic nature of the service delivery and they mostly occur through human interaction. They felt that the examination of complex and dynamic service situations could be more effectively achieved since the qualitative research process offers an open, flexible and experiential approach. It provides with the subjective information which may help to analyze the complex questions that cannot be answered. Respondents are encouraged to answer in their own words providing rich, fertile, but disorganized data Jankowicz (1993). It also provides the opportunity and opens the doors for the new research areas because of richer source of ideas. The qualitative research literature ( Kirk and Miller, 1986; Cresswell, 1994; Carson et al., 2001) proposes that quali tative research in common is reliable, valid and trustworthy, the authors were mostly watchful of the reliability, validity and general matters that are connected with drawing conclusions and making implications from non-probabilistic, small samples (Patton, 1990; Bock and Sargeant, 2002). Because of time restraints and availability of resources, the qualitative approach was the best option for the researcher conducting a single study. The value of qualitative approaches has become more apparent in consumer research over the past ten years with a number of researchers gaining insight into the phenomena not easily understood through quantitative measures (Woodruff and Schumann, 1993; Masberg and Silverman, 1996). 3.5 Data Collection Methodology Basically the data was collected in two stages, shown below. First Stage: Theory Study The first part of the research was completed by examining and reviewing previous literature, which facilitated to develop the themes which were discussed in more depth by the later stage of the research study. Second Stage: Focus Groups exploration In the second stage the researcher is trying to demonstrate the need for the appropriate approach from all the available methods in qualitative research methods because of the exploratory nature of the study. Convenient sampling method was used fort he chosen method: focus groups. Convenience sampling is the method used for selecting the sample for the chosen research methods: focus groups and semi-structured interviews. Although these methods of non-probability sampling are less scientific than the more robust methods of probability sampling (Zikmund, 2000), it is appropriate for the purpose of this study as it is best utilized for exploratory research (Zikmund, 2000). The groups enabled the researcher to explore themes, and expressed feelings much better than the questionnaire, which would not have enabled the expansion of topics in the same way. According to (Morgan and Krueger, 1998) The goal in focus groups is to gain an understanding by hearing from people in depth and this requires selecting a purposive sample that will generate the most productive discussion in the focus groups. A purposive sampling strategy chooses the focus group participants according to the projects goals. Focus groups are a qualitative technique allowing for the explicit use of group interaction to produce data and insights that would be less accessible without the interaction found in a group (Morgan, 1990). Focus groups are an admirable technique at establishing the why behind the informant perspectives (Morgan, 1990). Focus group is an addition to an individual interview as focus groups are thought to produce more critical explanation than personal interviews (Watts and Ebbutt, 1987). The focus allows the interaction between the people of different races and careers to express them their feeling and share their thoughts or experiences. Different people are gathered and brought into conversation for a focuses discussion related to a specific subject or question the results are used to increase understanding of that particular topic. In market research focus groups have been exercised to learn about consumers approaches and feelings as well as developing marketing strategies (Crabtre e and Miller, 1992; Hedges, 1985; Keown, 1983). This method is open-ended. That is, they use a form of questioning in which the respondents are encouraged to answer in their own words while the researcher may have an idea about the kind of answers that should be expected, it is not possible to specify assumptions in advance. In focus groups the moderator asks a question to each member in turn. Inside these restrictions, though, the meaning has reasonably broader limitations and several ways of collecting data are viable (Mitchell and Branigan, 2000). The focus group is relatively unstructured and unrestricted; they provide bulky amounts of productive but disorganized data. Some new forms of focus groups are also emerging these days as online focus groups they have facilitated qualitative research to be the beneficiary for the electronic development. Conducting online qualitative research is getting more famous and significant as a method of gathering information and data to know the methodologies and its key benefits (Sweet, 2001). Focus are not always easy to plan and execute as Atiken (1996) argues the benefits of focus groups, but also point out that they are not easy to arrange, run and report on. Focus groups are also helpful if the respondents are friendly towards the researcher as qualitative interviews this also depends on the association between interviewer and interviewees in raising an open dialogue which can allow a joint construction of understanding in the interview (Kvale, 1996). Overall the chosen methodology which has suited the study better than that of a more quantitative nature, as the properties involved are not physical or easily measurable In the paradigm of qualitative research focus groups have many advantages and disadvantages that can be taken into consideration while exploring the research better synopsis could not be found on the limitations and strengths of the focus group method as qualitative consumer research than one written by Morgan and Spanish (1984, p. 260): In essence, the strengths of focus groups come from a compromise between the strengths found in other qualitative methods. Like participant observation, they allow access to a process that qualitative researchers are often centrally interested in: interaction. Like in-depth interviewing, they allow access to the content that readers are often interested in: the attitudes and experiences of our respondents. As a compromise, focus groups are neither as strong as participant observation on the naturalistic observation of interaction, nor as strong as interviewing on the direct probing of informant knowledge, but they do a better job of combining these two goals than either of the other two techniques. The researcher believes this is a useful combination and one which, for some types of research questions, may represent the best of both worlds. The focus group enables the researcher to explore themes, and expresses feeling much better than questionnaire. As Lovelock (1996) posits, focus group have been used very effectively to illicit useful information about likes, dislikes, wants and desires of the participants. Focus groups have these disadvantages which comprises of standing, information and cultural differences among respondents, group domination by intellectual persons, forceful agreement and are deficient in inconsistency in viewpoints (McDonald, 1993; Ulmenstein, 1995). The outcomes of the focus groups are unstructured. This deficiency of structure possibly will leave participants lacking a sense of completion and may provide respondent disappointment (Van de Ven and Delbecq, 1974). 3.6 Focus Group interviews The qualitative part of this study was designed to include both focus-group and semi structured interviews. It included two different kinds of tools for interviewing and collecting the qualitative data in order to achieve appropriate richness in terms of understanding the variables behind the relationship marketing and customers evaluations in the telecom sector. The researcher himself acted as a moderator because he knows that moderator can have a deep impact on the usefulness of focus groups, in view of the fact that he can control equally the content of what is said by respondents, (Myers, 1998) and manage of participation (Morgan, 1996). The researcher before deciding the participants of focus group always kept the goals in his mind about the different styles, status and experience participant remain involve. The first part of qualitative study involved two focus groups moderated by a research professional. Two sessions were conducted, including a two hour discussion per group. The two focus groups consisted of three people each. Some of them were students; users and the rest of them were from different call centres. This criterion was set partly because researcher want to compare the results under investigation to other groups. Prior to interviews, formal introductory letters stating the research objectives were sent to interviewees in o rder to remind and trust along with establishing relationship. These will be followed up by telephone calls and re-inforcement of research objectives which will enable interviewees to address any queries they have prior to the interviews. Semi-structured interviews of approximately forty minutes to one hour are used from the people who are working in call centres for managing customer relations and providing customer service. Focus group are also a consideration for this research, because interaction among respondents might have stimulated new ideas and thoughts that may not have arisen during one to one interviews, group pressures are immediate, the greatest potential for distorting the focus group research is during the group interview itself (McDaniel and Gates,1996) For example, focus group may be subject to unstructured discussions which drift far from research objectives. Furthermore focus group may also contain introverted and non-respondents. But for the research of relationship marketing in telecom industry focus group is a good option. From the 1970s, focus group used mainly in the sphere of market research (Morgan, 1997). They are now widely used in anthropology, communication, education, marketing, political science, psychology, nursing and public health. It is not easy to define an interview questions because of the variety of the types of interview. According to Patton (1980), it is a useful starting point: the purpose of interviewing is to find out what is in and on someone elses mind. Researcher interview people to find out from them those things we cannot directly observe. A variety of open-ended questions are considered for inclusion in focus group discussion and in interviews. A key consideration during the discussion is the accuracy of the information collected. Interviews and group discussion will not be capable of being repeated due to time constraints and professionalism. Throughout the session, questioning was purposeful to acquire the reason what participants feel about relationship marketing in current business. The best the researcher could do was to encourage the respondent to express their thoughts and experiences. Researcher tried let the discussion remain focused as he has to play the key role throughout. Analysis of the outcome of the groups was undertaken by collating the comments made and categorizing responses. According to Marshall and Rossman (1989), the advantages of interviewing that face-to-face meeting with informants obtains large amount of expansive and contextual data which facilitate access for immediate follow-up. Data collection for clarification and omissions is possible. Data are collected in natural setting because data obtains on non-verbal behaviour and communication. Interview facilitates analysis, validity checks, and triangulation, which also provides background context for more focus on activities, behaviours, and events. Interviewing is great utility for uncovering the subjective side, the natives perspective of organisational processes. Some of the disadvantages of interviewing that data are open to misinterpretation due to cultural differences, especially in diverse society. Depends on the co-operation of a small group of key informants and procedure are not always explicit. Interviewing depends on researchers opportunity or characteristics because data are often sub ject to observer effects; obtrusive or reactive because its dependent on the honesty of those providing the data , dependent on the ability of the researcher to be resourceful, systematic and honest; to control bias. 3.7 Analysis: Unquestionably, data analysis is the most composite and puzzling of all of the phases of a qualitative project (Thorne, 2000).Therefore, to analyze the data, it was important to choose a relevant method which suited the research approach. Considering all possibilities available Grounded Theory was decided to be the most suitable form of analysis, as grounded theory offers a way of attending in detail the qualitative material in order to develop systematically theories about the phenomena which have been observed (Turner, 1983). It also gives internal validity to a study because of its systematic processes. The discussion from each focus group was listened to a couple of times, and the transcription read a couple of times so as to develop a familiarity to the researcher with the content, as Hague and Jackson (1999) points out that with interviews it is generally good practice to transcribe them into typed up context and carry out analysis with this material. A lot of revelations became and most noticeable being the differences and similarities between the groups. The researcher spent time on examining upon the different parts of the discussions so as to attain a right understanding of what was actually meant by the respondents. Interpreting the data and simplifying meaning from the analysis (Miles and Huberman, 1994) is difficult task. All the emerging ideas were examined further at each stage of analysis, with the regular refining which formed the recoding stage of the grounded theory process. All through this analysis stage an attempt was made to relate the concepts to the previous re search where possible. Accessibility is essential to people within the organizations i.e. telecom industry that are involved in customer relationship management, management of customer data to retain the data of existing customers. Such sources would give key insights into how organizations are responding to the threats and opportunities of relationship marketing in the electronic age and with a freshness and energy that would deliver inspirational and perhaps leading edge thinking into e-marketing and the link with content. In summary the methodology of this research is developed from the question, to get better understanding of the concept relationship marketing. How content is being used to build relationship with existing customers. Throughout the development of the methodology, the most suitable research design methods is chosen with regards to this question alongside other more practical considerations. The limitations of research methodology are included accessibility to the research population of interest and time constraint. A major consideration in this study was perceptual and subjective bias although this is likely to apply to any research of this type and topic. However, ultimately the interpretation of the results is subject to the researchers own perception especially due to the researchers natural interest in the subject matter. 3.8 Methodological Critique This section reveals the flaws and defects which may have resulted because of the chosen methodology. Firstly, the qualitative approach was chosen but some practitioners who still believe that the qualitative research even now experiences from an uncertain image (Coldwell, 1990). The qualitative research which does not meet the requirements of validity and reliability as opponents of qualitative research time and again refer to the fact that this kind of research does not meet the demands of validity and reliability, standard which are usually viewed as the basis of any research. Indeed, as a consequence of the relative choice and lack of structure and inflexibility characteristic of most qualitative research methods it is simple to question validity and reliability in their conventional sense (Kirk and Miller, 1986; Warren, 1991; Warren and Cragg, 1991). Even the selected sample size was too small and cannot be said to provide the accuracy for the research as the small, qualitative study cannot maintain the power; mainly the sample studied cannot stand for the whole population sight and feelings. Methodological triangulation can be utilized to improve the reliability and validity of the facts (Denzin, 1989). Triangulation, whereby methods are derived from se veral sources, ideally using both qualitative and quantitative data would have been a superior approach this enhances validity (Threlfall, 1999). It would have also allowed cross referencing of data. As the researcher himself was the moderator, so it cannot be said a perfect condition for the focus group because a moderator for the focus group facilitation should be experienced and have some topic background, if available, would be an ideal moderator (Seggern and Young, 2003). The methodology of using focus groups and the availability of past research allowed the researcher to have data from different sources. The participants were known to the researcher and the majority were friends and colleagues, so the biasness to the discussion could have been created by them and the direction given by the moderator at times did not allow the respondents to express their true view, as the data acquired from the focus group is likely to symbolize the preconceived thoughts of the moderator as the approach of the subject interviewed (Threlfall, 1999). The group discussion in the focus group may let the respondents to leave the major conflicting views as it has been argued that group interaction can also be a major disadvantage of focus groups as it may inhibit the exchange of opinions and ideas and lead to the loss of minority or opposing points of view (Gordon and Langmaid, 1988). The discussion for this kind of study have provided the researcher with the substantial amount of data, some of which were relevant to the study and much which had no direct connection with the topic investigated because participants focus on one another rather than the researcher (Kitzinger, 1994). During the focus group discussion, respondents engaged in active talks to reach a same view for the group and it was hard to correctly record this conversation with a tape recorder, since on many occasions more than one respondent was conversing at one time. There is a possibility that the topic remain less or more inert throughout the discussion because the guide given by the questioner which may escort them the other way (Threlfall, 1999). In other terms researcher can say that the information gathered

piracy :: essays research papers

What is Piracy The term "software piracy" covers different activities: illegal copying of programs, counterfeiting and distributing software - even sharing a program with a friend. It's important to understand the different software piracy channels, not just to comply with the law but also to protect against bigger economic problems like lost revenue...and lost jobs. OEMs and Resellers Just because the disk says Microsoft or the software came preloaded on your PC, doesn't guarantee it's legal. Learn how pirated software is distributed. Copying and Counterfeiting It starts with one legitimate, licensed copy of the software, then escalates from there. Internet Piracy The sale of software over Web sites and Auction sites is common and easy, making the Internet the perfect vehicle for counterfeiters. Learn how to protect yourself now. How Piracy Impacts You Pirated software hurts everyone—from the software developers, retail storeowners, and ultimately all software users. Consumers are at Risk Pirated software directly impacts consumers because: Â · It often lacks key elements and documentation, and it always carries no warranty protection or upgrade options. Â · These untested, counterfeit discs may be infected with viruses that will damage your hard drive and may cripple your entire network. Â · If they copy software at work, users put themselves and their company at risk by pirating a product protected by copyright laws. Economic Losses When you purchase counterfeit software, you're supporting disreputable companies, not tax-paying, legitimate businesses that provide jobs and salaries to good citizens. The profits from these sales of counterfeit software don't help expand the economy by providing jobs, taxes, and wages, and there is a good chance the profits are funding additional illegitimate businesses. Legitimate companies never receive any funds from the sale of counterfeit software, and frequently this loss of revenue leads to layoffs for workers in all related industries, from manufacturers to resellers. So, as you can see, purchasing counterfeit software doesn't only impact software manufacturers, it impacts everyone. Innovation is Slowed Intellectual property is the ownership of ideas as well as the control over the tangible or virtual representation of those ideas. Software is intellectual property, as are books, movies, and music.Like music performers and authors, software developers use copyright laws to protect their work and their investment in the field. The theft of intellectual property thus eliminates the resources used to develop newer and better products. Taking Action In an effort to level the playing field for honest resellers, Microsoft is taking legal actions against repeat offenders.

Comparing the Tragic Heros in Antigone and Julius Caesar :: comparison compare contrast essays

The Tragic Heros in Antigone and Julius Caesar The two plays, "Antigone" and "Julius Caesar" both contained two very similar characters. In Antigone the nobleman, Creon, claimed the thrown after his nephews, heirs to Thebes killed each other in battle. Assuming that the populous was going to find him inadequate he laid a strict rule in order to keep the people under his control. Creon wanted Thebes to prosper and grow and was willing to do anything to achieve this. Through a chain of events Creon killed his entire family. Brutus, a senator in William Shakespeare's play Julius Caesar, claims the life of Julius Caesar in order to preserve Rome, his country and home. He puts aside his love for his comrade; Caesar to do what he felt was best. Both of these characters, Creon and Brutus, clearly felt compelled to do what each felt was preeminent for their country. Creon and Brutus both shared high position in the governments of their countries, maintaining power and some level of control. Both of the two, when faced with the threat of losing control turned to unjustified courses of action. Creon threatened death to anyone who defied his rule, fearing that mass hysteria would follow. Brutus on the other had, while less extreme, found that when an overly ambitious ruler threatened Rome the only possible answer was murder. They resorted to the actions with true zeal and completely believed in their cause. Sincerity makes each character share the same beliefs in what they were doing. The country's well-being was the only thing on the leaders' mind. The drive for excellence, in all areas of life, such as honesty was prevalent in both Brutus and Creon. Based upon the fact that each was open with the citizens in their cities and the way they dictated their decisions. When Brutus comes to the people with the body of Caesar he never claims innocence, but asks the plebeians if he has offended anyone. The law that Creon provides for his people is straightforward; do not disturb the body of Polyneices. The citizens of each play were torn between accepting the truth of what each man offers to the country and justice for murder.